August 20th, 2001


This is a little disheartening...

I was doing a little research in our ticketing system at work. I checked how many tickets have been closed by each of our level 3s in the past 2 months. I have closed 319 tickets. The closest person to me was 192... Now I do many other things then close tickets I also am writing our entire level 3 departments training manual from scratch... How can I have closed 100 tickets more then anyone else in my department?!?!?!

This is ridiculous... I'm going to have to mention to my supervisor to check this out...
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